Sound Familiar?
Lack of Real-Time Monitoring?
Can't monitor water safety compliance in real-time making it challenging to track performance and respond promptly to potential risks and high-risk areas.
Manual Compliance Action Allocation?
Manually allocating actions from WRA's to the appropriate staff members or teams is time-consuming, error-prone, and inefficient, leading to compliance bottlenecks.
Delayed Response to High-Risk Ratings?
Without automation, responding to these high-risk ratings and implementing additional controls can lead to delays and safety risks.
Fragmented Compliance Data?
Water safety compliance data scattered across various documents and systems, making it difficult to obtain a consolidated view of compliance statuses, which can hinder efficiency and means no 'Single Source of Truth'.

How Can True Compliance Help?
- Real-Time Monitoring: True Compliance enables water compliance managers to monitor water safety compliance in real-time, providing immediate insights into performance, potential risks, and high-risk areas, enhancing proactive decision-making and ensuring timely responses.
- Automated Compliance Action Allocation: True Compliance automates the allocation of compliance actions from WRA's to the appropriate staff members or teams, eliminating the need for time-consuming and error-prone manual allocation processes, ensuring smoother compliance management and faster responses.
- Timely High-Risk Response: With automation, True Compliance ensures that high-risk properties receive prompt attention, reducing delays and potential safety risks.
- Centralised Compliance Data: Centralised Compliance Data: True Compliance centralises water safety compliance data, eliminating fragmentation across various documents and systems, providing compliance managers with a consolidated view of compliance statuses, and ensuring a reliable 'Single Source of Truth' for efficient management and reporting.
Key Features
Comprehensive Document Analysis
True Compliance reads and comprehensively evaluates data from Legionella and water safety risk assessment documents. It ensures that each assessment is correct, correctly associated with the property, and up-to-date, guaranteeing compliance with water safety regulations.
Automated Action Allocation
True Compliance automatically extracts individual actions from water safety assessments and allocates them to the appropriate staff member, team, or contractor based on the specific requirements of each action. This automation streamlines the process and reduces manual effort.
Detailed Logging of Actions
True Compliance enables users to update actions with notes, documents, or photographic evidence to support their completion. It maintains a comprehensive log of each action's journey for auditing purposes, ensuring transparency and accountability.
Flexible Next Due Date Calculations
After a programme of works has been completed, True Compliance allows users to record refresh information and calculate the next due dates based on various factors, including the assessment document, a set timescale, or default parameters. This flexibility ensures that water safety compliance is consistently maintained.
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Water Quality FAQ's
Yes, and our tools will automatically extract the important information such as renewal and expiration dates so that you never miss an important deadline again. Your documents will be stored against the relevant property, ensuring they are easily accessible in the event of an audit, investigation or emergency.
Yes, our platform is cloud based and well-supported by updates, ensuring your platform is always up to date with the latest compliance matters and regulatory requirements.
True Compliance provides a centralised, cloud-based compliance management system that means that all of your important documents are safely and securely stored in one location and are easily accessible. Handy features such as automated reminders will help you to stay on top of water regulation compliance, helping to keep your tenants safe and your properties compliant.
Water regulations are a legal requirement and are enforced by the local water supply companies. Products and materials that are connected to the water supply must be able to demonstrate compliance with the regulations. It is not the duty of the product manufacturer to meet the relevant regulations; the burden of responsibility is on the landlord.
Yes, all water systems require an assessment of the risk of exposure to Legionella. This can be carried out by the landlord who must consider, assess and control the risk. In situations where the risks are low, no further action may be required. Tenants should be advised of any ongoing control measures that they should be aware of.
All testing should be carried out by UKAS-accredited laboratories that take part in a water microbiology proficiency test carried out by an organisation such as Public Health England.