True Compliance Announces Strategic Partnership with FLS – FAST LEAN SMART

True Compliance, a leading provider of cloud-based compliance management solutions for the UK social housing sector, is proud to announce a new partnership with FLS – FAST LEAN SMART, Europe’s technology leader in real-time field service scheduling and route planning.

This exciting collaboration will enable True Compliance clients to streamline field service inspection activities and remedial work through powerful, automated scheduling. By integrating FLS’s state-of-the-art scheduling engine, True Compliance clients will experience enhanced efficiency in addressing defects, managing linked appointments, and completing complex, multi-day tasks.

What this means for True Compliance users:
 

• Optimised workforce schedules and efficient route planning: 

Seamlessly process large volumes of orders while accounting for all field restrictions, thanks to precise geocoding and time-of-day speed profiles.

• Improved emergency response capability: 

Live, in-day re-optimisation significantly boosts time-to-respond and time-to-fix rates in urgent scenarios.

• Minimised ‘no-access’ visits: 

Automatically schedule a wide variety of operations with pinpoint accuracy, offering tenants and site managers precise appointment windows and real-time ETA data.

• Lower operating costs and reduced time: 

Head office scheduling teams, customer services, and mobile workforces can plan and re-plan within seconds, considering all necessary skills, parts, and certifications.

Alastair Thorpe, Chief Commercial Officer at True Compliance, said: 

“We are trusted in partnership with housing providers across the UK to ensure safety, compliance, and operational excellence. This new collaboration with FLS – FAST LEAN SMART will significantly enhance our clients' ability to streamline their compliance processes. By integrating real-time field service scheduling and optimised route planning, we’re enabling housing providers to meet regulatory standards more efficiently, reduce costs, and provide better services to their tenants. Together, we’re driving a digital transformation that will benefit the entire social housing sector.”

Simon Spriggs, UK Partnerships Manager at FLS – FAST LEAN SMART, added: 

“Only a few years ago, social housing providers were seeking transformation from a single software to solve compliance backlogs, disrepair claims, and support tenant satisfaction. Our partnership with True Compliance signifies our shared commitment to driving digital revolution with a best-of-breed ecosystem that flexes to the ever-changing needs of UK housing. We are empowering organisations to work smarter, stay compliant, and deliver the best possible service to their communities. FLS VISITOUR is a developed, specialist field scheduling engine that delivers precision and optimisation to support compliance in real time, especially as regulations change. We look forward to introducing dynamic field service to new providers.”

About True Compliance

True Compliance is a leading cloud-based building compliance management platform designed to streamline and simplify compliance processes for housing providers and contractors. Covering various compliance streams, from the "Big 6" to playground inspections and beyond, True Compliance offers automated reporting, customisable dashboards, and robust data integration. The platform ensures data accuracy, regulatory adherence, and seamless integration, helping users maintain the highest standards of safety and compliance.

True Compliance’s clients manage nearly 1 million properties, including local authorities such as Birmingham City Council and Southwark Council, and housing associations like Sage Housing, Notting Hill Genesis, Peabody, and Metropolitan Thames Valley Housing.

For more information, visit True Compliance or follow us on LinkedIn.

True Compliance Dashboard: 

About FLS – FAST LEAN SMART

FLS VISITOUR delivers lightning-fast scheduling and embedded route optimisation, providing unmatched transparency for field services. Its real-time management continuously updates to provide the most efficient routing for field-based operatives, including compliance inspectors, gas and electricity teams, voids surveyors, and housing officers. FLS uses real-time, time-of-day traffic-based speed profiles and geocoded mapping to ensure timely and reliable service.

FLS works with major UK clients including Amey, Your Housing Group, HomeServe, and insurers such as Direct Line Group and NFU Mutual. It is consistently ranked among the highest-rated field force scheduling providers, earning a customer satisfaction rating of 9.6 out of 10.

FLS VISTOUR Dashboard: